This site includes highlights from blogs I’ve written in the past for both former and current employers, as well as some posts that were written exclusively for this blog. Basically, the purpose of the blog is to archive some of the content that I’ve created over the years. The posts reflect my views on advertising, customer service, e-commerce, marketing and social media, and do not necessarily represent the views of my employers (past, present or future). Thanks for reading.

me·di·a    [mee-dee-uh]
1.a pl. of medium.
2. (usually used with a plural verb ) the means of communication, as radio and television, newspapers, and magazines, that reach or influence people widely: The media are covering the speech tonight.

3. pertaining to or concerned with such means: a job in media research.

mon·ger   [muhng-ger, mong-]


1.a person who is involved with something in a petty or contemptible way (usually used in combination): a gossipmonger.
2. Chiefly British . a dealer in or trader of a commodity (usually used in combination): fishmonger.

–verb (used with object)
3. to sell; hawk.